First and foremost, our highly qualified and skilled staff are responsible for the excellence of our products. In addition, we have put in place a range of procedures to ensure the quality of our machines.

Quality management: The group-wide quality management system is regularly audited both internally and externally and continuously improved.
Supplier selection: Just as we do from ourselves, we expect the highest standards of quality from our suppliers (see question 5: What standards do CLAAS suppliers have to meet?). To satisfy these standards, we select our suppliers with utmost care in accordance with a standardised process. We regularly check our standards to ensure that they comply with automotive standards.
Validation of components: We use simulation-based methods to test how components and assemblies behave under continuous load and peak loads.
Constant field testing: During development and pilot production, we test our products in the field to detect possible quality problems before starting series production. During series production, we then test the machines remotely both off-line and online so that even the slightest discrepancies can be corrected.
Inspection of components: Purchased parts at CLAAS undergo routine incoming goods inspections. Parts manufactured in-house are regularly checked to ensure they conform to specifications.
Quality gates: QGs are part of our coordinated and standardised manufacturing and assembly processes. They enable us to identify and rectify deviations directly on site. When deviations occur, established internal quality control loops are immediately set in motion – to rectify the deviation in the short-term and eliminate the actual cause of the error permanently. CLAAS also uses a group-wide IT app to support the process of fault finding and rectification.
Machine test benches: These test benches integrated into the assembly line test whether the machines meet the specified load profile for customer use.
Product audits: We regularly select machines at random and test them for several hours from the customer's perspective.
Pre-delivery inspection: We give machines a final inspection before delivering them to dealers. This means that we can be sure that our products comply with all customer requirements.

CLAAS lädt Schülerinnen und Schüler zum Newcomers‘ Day 2022 ein